Tenant Support
As a Tenant are you entering into a legal binding contract which can tie up a large proportion of your hard earned money? See below FAQ regarding your lease and responsibility
Who is responsible for contacting the utility companies when I have moved into the property?
Once your contract begins, you will be responsible for contacting each utility company (i.e. – gas, electric, TV licence and council tax) and setting up accounts with each. You must remember to cancel these when you move out and take relevant meter readings.
Who can I contact in case of any problems during my tenancy?
If the property is managed by Liv Homes, contact the lettings team at Liv Homes on 020 7449 0449. If not, contact your landlord directly.
Where is my deposit held (if applicable)?
Where applicable, your deposit will be held with either Liv Homes, the landlord or with the deposit protection scheme. This will be specified in your tenancy agreement.
What are my responsibilities as a tenant?
As a tenant, you have signed a contract agreeing to pay an agreed rent on time, ensure that the property is well maintained
Am I allowed to have pets in the property?
If the landlord consents, your pets will be able to live in the property. Usually this means adding another clause in your tenancy agreement regarding cleaning and maintenance or even increasing your monthly rent.
Is the property furnished or unfurnished?
This is usually already agreed in the property description. If you want to make any changes (such as un-furnish the property) this is at the discretion of the landlord and may incur extra charges.
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